Rant:
I called the hotline and provide my NRIC , asked to speak with a technical service person to understand more about mobileshare.
the lady on the line asked me to verify identity by providing billing cycle date and contract number. She claimed PDPA.
Who remember such ? I told her I don’t remember , just want to understand about how mobileshare work, general question like this must check my account details when I already told her nothing account related…
I called the hotline and provide my NRIC , asked to speak with a technical service person to understand more about mobileshare.
the lady on the line asked me to verify identity by providing billing cycle date and contract number. She claimed PDPA.
Who remember such ? I told her I don’t remember , just want to understand about how mobileshare work, general question like this must check my account details when I already told her nothing account related…